
Conflict Resolution: Why It Happens and What to Do When It Does
Before Day 1, Skills for New Managers
Key Takeaways: Conflict will happen on every team at some point. We’ll show you how to make disagreements productive, not personal, and how to harness that energy to do your best work. We’ll also define when conflict becomes dangerous, why aggression is unacceptable in the workplace, and what to do when your employee may be having difficulty managing their behavior.
This class is part of a course series